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Apply for Service

Establishing new sewer service or transferring service at the time of a sale — here's what to submit and how.

Applying for service

All applications to establish new service, or to transfer sewer service at the time of sale, must submit a fully completed written application (“Wastewater Service Application”) for each connection to the District.

  • By mail, fax or email: Complete the application and send it to the Office Manager (details below).
  • By phone: Call Customer Service at 209-753-2112, Monday–Friday, 9:00 a.m. to 5:00 p.m.

Applications for service can be sent to: Judi Silber, Office Manager, Bear Valley Water District, PO Box 5027, Bear Valley, CA 95223. Fax: 209-753-6267. Email: [email protected].

Transfer of home/condo service

All new property owners are welcomed to the District with a complete New Customer packet explaining the District's billing policies and other valuable information. All new customers must submit a fully completed Wastewater Service Application.

If you are purchasing a home or condo within BVWD's service area, sewer services are not interrupted upon a change of ownership. The new owner's name is associated with the property only once the Wastewater Service Application and the Grant Deed have been received by the District from the title company handling the transaction. If you are using an out-of-town escrow company, make sure they are aware of this requirement.

New home service

For new construction, property owners must submit a Wastewater Service Application and pay all applicable fees (application, connection and capacity fees) prior to the issuance of a permit to connect to the wastewater system. The applicable monthly sewer service charges commence the first month following the issuance of a certificate of occupancy by the County, occupancy of the property, or 24 months, whichever occurs first.

For current monthly service charges, and application, connection and capacity fees, see Service Rates & Capacity Charges — the District's authoritative, up-to-date rate schedule.

Related Documents

  • Wastewater Service Application (2018) PDF Download
  • New Customer Packet / Welcome Letter (April 2018) PDF Download

Need to Reach the District?

Have a billing question, need to report an issue, or want to learn more? Our team is here to help — use the form, give us a call, or stop by during office hours. We're committed to responsive, transparent service for the Bear Valley community.

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