Billing & Payment FAQs
Answers to common questions about this topic. Don't see what you're looking for? Contact our office directly.
What are the current sewer service rates?
Residential is a flat $118.30/month, billed quarterly at $354.90. Non-residential customers are billed by actual usage at $0.083/gallon or the $118.30 commercial minimum, whichever is greater.
How do I sign up for paperless e-billing?
Enroll in paperless billing to receive electronic bills at zero cost — available whether you pay online or by mail.
How do I pay my bill online?
Make a one-time payment by credit or debit card (2.9% + $0.30 fee, posts in 2 business days), or enroll in automatic direct debit from your bank account at no cost.
What are the District's office hours?
It is Bear Valley Water District's goal to provide exceptional customer service. Our office is open Monday–Friday, 9AM–5PM, and is typically closed for lunch between 12–12:30PM each day.
Who do I contact with billing questions?
Billing questions and changes to billing account information should be directed to the District’s Office Manager, Judi Silber. You can reach her by phone at 209-753-2112, by fax at 209-753-6267, or by email at [email protected]. Written correspondence can be mailed to Bear Valley Water District, PO Box 5027, Bear Valley, CA 95223.
What happens when I apply for new service?
New property owners receive a complete packet explaining the District's billing policies and other need-to-know information.
Prefer to write to us? Use the contact form and select “Billing Question” as the subject — we'll get back to you during office hours.